Terms and Conditions

Welcome to the Carve and Quarry website. By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms:

By using our website, you agree to these Terms and Conditions, our Privacy Policy, Shipping Policy, and Return and Refund Policy, all of which are incorporated herein by reference. If you do not agree to these terms, please do not use our website.

2. Products and Pricing:

The images of our products on the website are for illustrative purposes only. Due to the natural variations in stone, the actual color, texture, and veining may differ slightly from the images.
We make every effort to ensure that the product descriptions and specifications are accurate. However, errors or omissions may occur. If you have any questions about a product, please contact us before placing an order.
All prices are listed in the locally applicable currency and are subject to change without notice. Prices do not include shipping charges, which will be calculated at checkout.
We reserve the right to modify or discontinue any product at any time without prior notice.

3. Ordering and Payment:

To place an order, you must follow the instructions on our website.
By placing an order, you are making an offer to purchase the products at the prices indicated, subject to these Terms and Conditions.
We accept various payment methods as indicated on our website. You agree to provide accurate and complete payment information.
Your order is not confirmed until we have received full payment and have sent you an order confirmation email.
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity. If we cancel your order after you have made payment, we will issue a full refund.

4. Shipping and Delivery:

Our Shipping Policy outlines the details of our shipping procedures, delivery timelines, and shipping charges.
Delivery times are estimates and may vary depending on the shipping destination and other factors beyond our control.
The risk of loss and damage to the products passes to you upon our delivery of the products to the carrier. You are responsible for inspecting the products upon arrival and reporting any damage to the carrier and to us within 48 hours of delivery.

5. Returns and Refunds:

Our Return and Refund Policy outlines the conditions and procedures for returns and refunds. Please refer to the separate Return and Refund Policy for more information.
Due to the natural characteristics of stone products, we generally do not accept returns or exchanges based on variations in color, texture, or veining.
Returns are typically only accepted for damaged or defective products or if you receive the wrong items.

6. Intellectual Property:

All content on our website, including but not limited to text, images, logos, graphics, and software, is the property of Carve and Quarry or its licensors and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, display, or otherwise use any content from our website without our prior written consent.

7. Limitation of Liability:

To the fullest extent permitted by applicable law, Carve and Quarry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or the purchase of our products.
Our total liability to you for any claim arising out of or in connection with these Terms and Conditions shall not exceed the total amount paid by you for the products in the relevant order.

8. Indemnification:

You agree to indemnify, defend, and hold harmless Carve and Quarry, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your breach of these Terms and Conditions or your use of our website.

9. Governing Law and Dispute Resolution:

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

10. Modifications to Terms and Conditions:

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after the posting of changes constitutes your acceptance of the revised Terms and Conditions.